Inside Sales Representative

Senior Creative Specialist / Inside Sales Representative — Custom Products Team

• Remote (Latin America-based)

• Compensation: $1,200 USD/month base + uncapped commissions

• Full-time, flexible schedule across U.S. business hours, Contractor

• Tech Stack: Pipedrive, Intercom

At Near, we connect top talent in Latin America with exciting remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the Company: Our client is an established, fully remote global company operating since 2013, with a diverse team across Latin America and beyond. They work across two business lines: one focused on custom products such as pins, patches, socks, and similar items for U.S. customers, and another focused on connecting SMBs, designers, and creators with a global factory network. They offer a fast-paced, results-driven environment with meaningful learning opportunities in supply chain, manufacturing, and custom products.

About the Role: We’re looking for a Senior Creative Specialist / Inside Sales Representative to join the custom products team. This is a consultative inbound sales role, not a cold-calling role. You’ll act as a trusted advisor for customers looking to bring custom product ideas to life, guiding them through design, pricing, and production decisions. The goal is not one-off transactions, but building long-term repeat accounts. You’ll be measured on responsiveness, activity levels, and conversion, and you’ll be expected to operate with a high level of ownership from day one.

You Will:

• Own the inbound sales cycle for custom product opportunities from first contact to close

• Respond to leads in under 5 minutes and maintain consistent, structured follow-up

• Consult with customers on product options, pricing, design, and production needs

• Send quotes and mockups to move opportunities forward with urgency

• Manage a high-volume inbound pipeline with strong CRM discipline in Pipedrive

• Handle customer conversations across chat, email, calls, and video via Intercom

• Build and nurture repeat accounts, not just one-time transactions

• Collaborate with design and production teams to ensure a smooth customer experience

• Hit KPIs related to response times, quotes shared, mockups sent, activity levels, and call outcomes

About You:

Your Background:

• 2–5 years of recent quota-carrying sales experience in an Account Executive, Inside Sales, or consultative sales role

• Proven experience handling high-volume inbound leads

• Strong professional English fluency

• Clear and confident communication across chat, email, calls, and video

• Strong CRM discipline and structured follow-up habits

• High ownership and urgency

• Comfortable working independently without micromanagement

• Comfortable working in a fast-paced, remote startup environment

• Laptop or desktop with 8GB+ RAM, stable internet, and a quiet professional workspace

Nice to Have:

• Experience in custom products, apparel, packaging, manufacturing, or e-commerce

• Experience with Pipedrive and/or Intercom

• Experience collaborating with design or production teams

• Basic Adobe Illustrator knowledge

• Startup or small-team background

Compensation & Benefits:

• Compensation: $1,200 USD/month base + uncapped commissions

• Commission: 2x base at 100% target achievement

• OTE: $2,400–$4,500 USD/month based on performance

• Benefits:

  • 15 days of paid time off after 6 months

  • 5 U.S. holidays observed (Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day)

  • 100% remote

  • Product and industry training provided during onboarding